Terms of Service
Last Updated: July 2026
Welcome to Texpert Collective. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to these Terms. If you do not agree, please do not use our website.
1. About Texpert Collective
Texpert Collective designs and sells professional tools specifically engineered for textured hair. Our products are created for licensed professionals, beauty enthusiasts, retailers, and distributors seeking high-performance tools for curls, coils, and waves.
2. Use of Our Website
By using this website, you agree that you will:
Use the website only for lawful purposes.
Provide accurate information when placing orders.
Not interfere with the security or functionality of the website.
Not attempt to copy, modify, or distribute website content without written permission.
We reserve the right to refuse service or terminate access for misuse of our website.
3. Product Information
We strive to display products, descriptions, colors, specifications, and pricing as accurately as possible.
However:
Product colors may vary depending on your device.
Product availability is subject to change without notice.
We reserve the right to discontinue products at any time.
4. Orders
Once an order is placed, you will receive an order confirmation by email.
Texpert Collective reserves the right to:
Cancel or refuse any order.
Limit quantities purchased.
Request additional verification before processing an order.
If payment has already been processed for a cancelled order, a full refund will be issued.
5. Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Prices may change without prior notice.
Applicable taxes and shipping fees are calculated during checkout.
6. Payment
We accept secure payments through approved payment providers.
By completing a purchase, you confirm that you are authorized to use the payment method provided.
Texpert Collective does not store your complete payment information.
7. Shipping
Shipping estimates are provided at checkout.
Delivery times may vary due to:
Weather
Carrier delays
Customs processing
High order volume
Texpert Collective is not responsible for delays caused by shipping carriers.
8. Returns & Exchanges
Please review our Returns & Exchanges Policy for complete details.
Items returned must:
Be unused
Be in original packaging
Meet our return eligibility requirements
Certain products may not qualify for return due to hygiene or safety reasons.
9. Warranty
Some Texpert products may include a limited manufacturer's warranty.
Warranty coverage applies only to manufacturing defects and does not cover:
Normal wear and tear
Improper use
Accidental damage
Unauthorized modifications
Please refer to the Warranty Policy for complete information.
10. Intellectual Property
All website content including:
Logos
Product photography
Graphics
Videos
Product names
Text
Branding
Designs
are the intellectual property of Texpert Collective and may not be copied, reproduced, or used without written permission.
11. User Content
If you submit reviews, photos, testimonials, or other content, you grant Texpert Collective a non-exclusive, royalty-free license to display, reproduce, and use that content for marketing and promotional purposes.
You confirm that you own or have permission to share any content submitted.
12. Limitation of Liability
Texpert Collective shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the purchase price of the product giving rise to the claim.
13. Disclaimer
Products are intended for professional or personal grooming use only.
Results may vary depending on technique, hair type, and maintenance.
Customers are responsible for using products safely and according to provided instructions.
14. Third-Party Links
Our website may include links to third-party websites for your convenience.
Texpert Collective is not responsible for the content, policies, or practices of those external websites.
15. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.
16. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our business, legal requirements, or website functionality.
Updated versions will be posted on this page with the revised effective date.
17. Contact Us
If you have questions regarding these Terms of Service, please contact us.
Texpert Collective
Customer Support
orders@thetexpertcollective.com
Business Hours
Monday – Friday
8:00 AM – 6:00 PM (EST)
Thank You
Thank you for choosing Texpert Collective. We're committed to creating professional tools engineered specifically for textured hair and delivering an exceptional experience for every customer.